Policies and T&C
Welcome to Dynasty Elite Hair! We want to ensure that our customers have a safe and enjoyable shopping experience with us. To achieve this, we have established clear policies and terms and conditions that govern our interactions with our customers. Please take a moment to review them before making a purchase. If you any questions or concerns, please don't hesitate to contact us.
Policies
Privacy Policy for Dynasty Elite Hair: Last Updated: 01/01/2024 Introduction Dynasty Elite Hair ("us", "we", or "our") operates the website dynastyelitehairbr.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the site, including information gathered through SMS and email messaging. Information Collection and Use While using our website and engaging in SMS or email communication, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, and address ("Personal Information"). SMS and Email Messaging By providing your mobile number and/or email address, you consent to receive promotional and transactional SMS or email messages from Dynasty Elite Hair. These messages may include but are not limited to order updates, promotions, and product announcements. You may opt-out of receiving promotional messages at any time by following the instructions provided in the message or by contacting us directly. Log Data Like many site operators, we collect information that your browser sends whenever you visit our site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. Cookies Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site. Use of Personal Information Dynasty Elite Hair uses the collected Personal Information for various purposes, including but not limited to: Providing and maintaining the Service Notifying you about changes to our Service Responding to your inquiries and requests Improving our products and services Conducting market research and analysis Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Changes to This Privacy Policy This Privacy Policy is effective as of 01/01/2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. Contact Us If you have any questions about this Privacy Policy or wish to opt-out of SMS or email communications, please contact us at info@dynastyelitehairbr.com
Return Policy for Dynasty Elite Hair Company: At Dynasty Elite Hair Company, we operate under an all sales final policy. We kindly request that you carefully verify your head measurements and selected items before completing your purchase. Please note that, due to our efficient processing time, we are unable to accommodate any changes to orders once they have been placed. By making a purchase with us, you acknowledge and agree to adhere to the terms and conditions outlined in our return policy. Your understanding and cooperation are appreciated. If you have any questions or concerns, feel free to contact our customer support team for assistance.
Terms and Conditions
Terms and Conditions for dynastyelitehairbr.com:
By using the website dynastyelitehairbr.com and making a purchase from Dynasty Elite Hair Company, you agree to the following terms and conditions:
All Sales Final Policy:
Dynasty Elite Hair Company has an all sales final policy. Please carefully ensure that your head measurements and selected items are accurate at the time of purchase, as we are unable to make any changes to orders due to our processing time.
Customer Responsibility:
Customers are responsible for providing accurate head measurements and verifying selected items before completing a purchase.
Processing Time:
Due to our processing time, once an order is placed, no changes can be made to the order. We appreciate your understanding in this matter.
Understanding and Acceptance:
By purchasing from Dynasty Elite Hair Company, you acknowledge and accept the conditions outlined in our all sales final policy, as well as the inability to make changes to orders after purchase.
Unit Fit Responsibility:
Dynasty Elite is not at fault if the unit does not fit and is determined to be constructed based on measurements provided by the customer.
Additional Charge for Incorrect Measurements:
Customers should ensure that their head measurements are correct, as incorrect measurements may result in an additional $200 charge to reconstruct a new unit.
Customer Communication:
Customers are encouraged to communicate any concerns or questions about their order to our customer support team before completing the purchase.
Additional Reconstruction Fee:
If an additional reconstruction fee is incurred due to incorrect measurements, customers will be notified before any charges are applied.
Refunds and Exchanges:
As part of our all sales final policy, refunds and exchanges are not accepted, except in cases where there is a defect in the product or an error on our part.
Modification of Terms:
Dynasty Elite Hair Company reserves the right to modify these terms and conditions at any time without prior notice. It is the responsibility of the customer to review the terms periodically.
Contact Information:
For any questions or concerns regarding these terms and conditions, customers can contact our customer support team at info@dynastyelitehairbr.com
By using dynastyelitehairbr.com and making a purchase from Dynasty Elite Hair Company, you agree to abide by these terms and conditions. Your understanding and cooperation are appreciated.